18 DAILY Return & Exchange Policy

At 18 DAILY, we want you to be completely satisfied with your purchase. If something isn't right, we're here to help.

Returns

We accept returns within 30 days of the delivery date.

To qualify for a return, items must be:

• Unworn and unwashed
• In their original condition
• Free of stains, odors, or damage
• Returned with original tags and packaging

Exchanges

Need a different size or color? We gladly offer exchanges for eligible items, subject to product availability.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Clearance or final sale items
• Gift cards
• Personalized or custom products
• Worn, washed, or altered merchandise

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue. We'll make it right as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

Approved refunds will be issued to your original payment method within 3-7 business days. Processing times may vary depending on your bank or credit card provider.

Original shipping charges are non-refundable.

How to Start a Return

To begin a return or exchange, contact us with:

• Your order number
• Your name
• Reason for the return

Email: joey@18daily.com

Our Commitment

Our goal is simple: deliver premium golf apparel with premium customer service. If there's ever an issue with your order, we'll do everything we can to make it right.